Hampton Inn Atlanta-Perimeter Center

I really enjoyed my stay here! From the service I received at the front desk with Sofia to the friendly housekeeping staff that are available to help meet your needs. Prisca who handles the breakfast buffet is amazing! She always has a smile on her face and makes sure everything is stocked and fresh. Plus she's super helpful and so nice and never has an issue supplying you with what you ask for. Another perk is the incidental fee which is only $25 instead of the normal hotel rates of $75 or $100. I definitely recommend trying this place out if you're in town!

I stayed at this hotel because my niece was having surgery at a location nearby. We arrived on Wednesday October 25. My niece had company the night before her surgery so I got my own room that night. The front desk receptionist was super sweet and amicable. There were no issues that night. The following morning (Thursday) my niece had surgery and I checked out of my room and moved across the hall with her. Friday morning I woke up with bites all over my body, to include my face! I went down to the front desk and showed the young man there my bites. He immediately moved us to another room, which I was grateful for. My niece had a follow up with her doctor at 11:00 Friday morning. I tried to see the manager before I left, but she was not in yet. I received a call from her 20 minutes later to inform me that maintenance did not find any bed bugs in the room. I don't know what bit me and I never said it was bed bugs. It could have been a number of things I'm not an expert. The point is I was bitten quite a lot by something in that room. I went to show her the bites before we headed hone, and she assured me that she would get back to me. This has never happened to me and I don't know what the protocol is. I have however worked in customer service for over 25 years, and when a customer has a complaint you address it and try to make up for it. I never heard back from anyone. This is not good business. If I could add the pictures of my bites I would, but I couldn't figure out how to do it. (I know I'm showing my age with that one lol).

Super friendly and helpful staff, but the hotel needs work. Breakfast was mediocre. Rooms look run-down, like they crammed random furniture in there to add a place for appliances. Furniture was warped. Bed linens and curtains were extremely wrinkled...not important, but just shows they don't care much about things. Bathroom was clean but looked like they did a quick and dirty update. They tried, but the pipes are sticking out awkwardly. Not the freshest smelling either. But the beds and pillows were comfortable, and we felt safe.

This a game to you ppl, y'all intentionally made me have a bad time so I'd have something to write about. The website was unclear about the check in time, so I went over there a little early. I approached the desk and the receptionist told me to wait. She would not indicate when I was supposed to come. Another customer approached the desk and was not told to wait. They said she was already checked in...... The manager came out his office and made fun of the look on my face. Still no service. One of the receptionists refused to help me because she didn't like my attitude. Not one job in 30 years could I refuse a customer no matter what their disposition is. The one that did help me, only gave me one hotel key as if it was her business who was in my room. She would never get to o find out. Other than that, the room was the best in the area, no complaints on that. You just better check in at 3:15.

I did the digital check-in and was assigned a room. Upon arrival to room it was obvious that someone had just used the restroom, opened the toilet paper, washed their hands because brown stains were in the sink, and imprint on the toilet seat. Very disgusting!!! Went to check out and the clerk was very understanding and assigned us another room, same floor. To discover that that toilet was running and didn’t flush at all. This delayed us going to a reception. Maintenance came jiggled the toilet and had to leave to get a screw driver (why wouldn’t you come with your tools already?) My next move would have been out the door to another hotel had we not had an event to attend upon arrival.

I really enjoyed my stay here! From the service I received at the front desk with Sofia to the friendly housekeeping staff that are available to help meet your needs. Prisca who handles the breakfast buffet is amazing! She always has a smile on her face and makes sure everything is stocked and fresh. Plus she's super helpful and so nice and never has an issue supplying you with what you ask for. Another perk is the incidental fee which is only $25 instead of the normal hotel rates of $75 or $100. I definitely recommend trying this place out if you're in town!